Retail & Hospitality
Protection For Businesses Serving Customers Every Day.
Retail and hospitality businesses operate in fast‑paced, high‑traffic environments where customer experience, safety and continuity are everything. From stock loss and equipment breakdowns to public liability, staff incidents and unexpected disruptions, these businesses face daily risks that can quickly impact revenue and reputation.
We help provide dependable, practical protection for shops, cafés, restaurants, bars, franchises and service‑based venues. It ensures your business can recover quickly from unexpected events and continue serving customers without interruption.
Whether you run a single storefront or manage multiple locations, tailored cover is essential for protecting your people, your premises and your financial stability.
Retail stores & boutiques
Cafés, restaurants & takeaway venues
Food Trucks
Bars, clubs & hospitality operators
Franchises & multi‑site businesses
Salons, beauty & wellness providers
Service‑based retail environments
Personal Care, Health & Beauty Services
E-commerce Hubs & Online Retailer
Food service operators & catering businesses
We Will Make Sure You Have The Right Cover In Place
Public & Products Liability
Essential protection for venues interacting daily with the public. Covers legal defence costs and compensation payouts if a customer slips on a wet floor, suffers a burn from hot food, is injured by faulty equipment, or experiences food poisoning from an item you serve.
Property & Custom Fit‑Out Damage
Insures your physical shopfront, restaurant dining room, commercial kitchen fit‑out, bar area, shelving, counters and fixtures against unexpected losses caused by fire, storms, major water leaks, accidental damage or malicious vandalism.
Stock & Marine Transit Cover
Protects your valuable inventory, including raw ingredients, alcohol, apparel, cosmetics, electronics and high‑value consumer goods — against theft, water damage or fire while on site, in storage, or in transit from wholesalers and suppliers.
Machinery Breakdown & Stock Spoilage
Covers sudden mechanical or electrical failure of vital business equipment such as commercial cool rooms, deep freezers, ovens, dishwashers, espresso machines and POS systems. Includes spoilage cover for perishable food or temperature‑sensitive stock.
Business Interruption
The ultimate operational safety net. Replaces lost turnover and pays ongoing fixed costs (commercial rent, staff wages, utilities, supplier contracts) if a fire, flood, equipment failure or major accident forces your venue to temporarily close.
Theft & Money Cover
Safeguards your physical stock, expensive equipment, cash floats, tills and safe contents against burglary, armed robbery or transit theft following forcible entry to your premises or secure storage areas.
Portable Equipment
Protects EFTPOS terminals, tablets, delivery devices, catering equipment and mobile service tools used offsite or in transit, ideal for venues offering catering, events, pop‑ups or mobile service.
Cyber & Data Breach
Critical for POS‑driven businesses. Covers cyber attacks, ransomware, privacy breaches, compromised payment systems and digital disruption affecting your ability to trade.
Management Liability
Protects owners, managers and the business entity against employment disputes, WHS investigations, discrimination claims, and governance‑related exposures, increasingly important for venues with staff.
Commercial Vehicle
Covers delivery vans, catering vehicles, mobile service units and staff‑use vehicles for accidental damage, theft, collisions and third‑party liability.
Don't Just Accept Your Next Premium Increase
Send us your current policy schedule for a fast, hassle-free value check, or let’s have a quick chat to discuss your options. No obligations, just honest feedback.
Contact Us For A Free Quote
When submitting quote requests please read and understood our terms and conditions which include our Financial Service Guide, Terms of Engagement and Privacy Policy.
Insurance Risk Brokers Pty Ltd ABN 98 701 524 174 Trading As IRB - Insurance Risk Brokers is an Authorised Representative (No. xxxxxx) of SMS Insurance Pty Ltd T/as repX ABN 32 361 928 456 AFSL No. 425573.
Financial Services Guide (FSG) | Complaints & Disputes Handling | Insurance Brokers Code of Practice | Privacy Policy | Supporting Vulnerable Clients
This information may be regarded as general advice. That is, your personal objectives, needs or financial situations were not taken into account when preparing this information. Accordingly, you should consider the appropriateness of any general advice we have given you, having regard to your own objectives, financial situation and needs before acting on it. Where the information relates to a particular financial product, you should obtain and consider the relevant product disclosure statement before making any decision to purchase that financial product.
Copyright All Rights Reserved © 2026