Informed Consent & Commission Disclosure

As your insurance broker, IRB – Insurance Risk Brokers may receive a commission from the insurer when we arrange or renew a retail insurance policy on your behalf. Australian law requires us to obtain your informed consent before receiving this commission.

This page explains what informed consent means, how commissions work, and how IRB manages this process in line with our legal, ethical and professional obligations.

What Is Informed Consent?

Informed consent means you understand how we are paid before we arrange or renew a retail insurance product for you.

When IRB recommends or arranges a retail insurance policy and receives a commission, we must clearly disclose:

• Who pays the commission (the insurer)

• The commission rate expressed as a percentage

• How often the commission is paid

• What services IRB provides in return

This ensures you can make an informed decision about whether you are comfortable with how we are remunerated before proceeding.

Your consent also applies to future renewals of these policies and is irrevocable, unless both you and IRB agree to vary it. If anything changes — such as the insurer, commission rate or payment frequency — we will obtain a new consent from you.

What Services Are Covered by Commission?

The commission paid by insurers covers the services IRB provides, including:

• Insurance advice and risk guidance

• Product placement and policy structuring

• Negotiation with insurers

• Policy renewals and adjustments

• Claims assistance and advocacy

• Ongoing client support throughout the policy lifecycle

More detail is available in our Terms of Engagement

Commission Disclosures

Below is a list of retail insurance products and the insurers who may pay IRB a commission for arranging these policies. Commission percentages are expressed as a portion of the premium and may vary by product.

Private Motor Insurance

Insurers including: CGU, Allianz, QBE, Hollard, Blue Zebra, Dawes, MB Insurance Group, Enthusiast Underwriting, One Underwriting Commission: 0–15%

Home & Contents Insurance

Insurers including: CGU, Allianz, QBE, Hollard, Blue Zebra, Chubb, Amazon Underwriting Commission: 0–20%

Landlords Insurance

Insurers including: CGU, Allianz, QBE, Hollard, Blue Zebra, SGUA, CHU Commission: 0–20%

Caravan Insurance

Insurers including: CIL Insurance, NM Insurance Commission: 0–20%

Strata Insurance

Insurers including: CHU, Axis, Strata Unit Underwriting, Strata Community Insurance, Hutch Underwriting, Longitude Insurance, Insurance Investment Solutions, Chubb Commission: 0–20%

Farm Motor Insurance

Insurers including: CGU, QBE Commission: 0–20%

Farm Insurance

Insurers including: Allianz, CGU, QBE, Rural Affinity Commission: 0–20%

Boat Insurance

Insurers including: NM Insurance, Club Marine Commission: 0–20%

Pet Insurance

Insurers including: Cora Commission: 0–30%

Travel Insurance

Insurers including: Passport Card, Cover‑More, World 2 Cover, Cora Insurance Commission: 0–30%

Personal Accident Insurance

Insurers including: AHI, ATC, Agile, AFA, Batch Accident & Health, Blend Insurance Solutions, Canopius, Canopy Insurance, CFC, Chase Underwriting Solutions, Community Underwriting, One Underwriting, Dual, Delta, Keystone, JUA Agency, Sports Underwriting, Sports Cover, Point Underwriting, QBE Commission: 0–30%

Owner Builder Insurance

Insurers including: Aobis, Mecon, CGU Commission: 0–20%

When Are Commissions Paid?

Commissions are generally paid:

• Annually, when the policy is paid in full

• Monthly, on a pro‑rata basis when premiums are paid in instalments

Need More Information?

If you have any questions or would like us to explain any part of this process, please contact IRB. We are here to help you understand your insurance, your costs, and your options with complete transparency.